How badminton scoring works
Badminton uses rally scoring, which means every rally is worth a point to somebody. There are no service-only points, and no way to play a long rally for nothing. This is what a scoreboard has to model, and it is simpler than it first appears.
A point on every rally
Whoever wins the rally scores, regardless of who served it. If the serving side wins, they add a point and serve again. If the receiving side wins, they add a point and take the serve. That second half is the part casual players most often get wrong: winning a rally as receiver does not merely earn the right to serve, it earns a point as well.
This is a relatively recent state of affairs. Badminton used the older service-only system, where only the serving side could score, until 2006. Anyone who learned the game before then may still expect a rally won on the receive to be worth nothing.
Twenty-one, but you must win by two
A game goes to 21 points, but not simply the first side to reach it. You must lead by two clear points. At 20–20 the game continues until one side is two ahead: 22–20, 23–21, and so on. This is what commentators mean by "setting" or playing "deuce".
A match is best of three games. Winning two games wins the match, so a match can be over in two games and never reaches a third if one side takes both.
The interval at 11
When either side first reaches 11 points, play pauses for a 60-second interval. Players may go to their coaches, take a drink and towel down. It happens once per game, on the first arrival at 11, and not again if the score returns there later.
The interval is not optional and it is not a timeout in the American sense — neither side requests it, and it arrives on the score alone. Umpires call "11, interval" and start the clock.
Changing ends
Sides change ends after each game. In a deciding third game they also change ends once more, when the leading score reaches 11. This matters because halls are rarely symmetrical: drift from air conditioning, background lighting and the depth of the view behind the court all favour one end, and changing ends shares that out.
Shortened formats
Club nights, box leagues and time-limited tournaments often play shorter games — 15 points, or 11 with a cap — to fit more matches into a session. The structure is the same: rally scoring, a two-point margin, a cap that suspends it, and an interval at the halfway mark. Only the numbers move, which is why a scoreboard worth using lets you set them rather than assuming 21.
Service is the other half of the rules, and the half that causes most arguments: who serves, and from which side of the court.